Shipping policy

Wilehaven Shipping Policy

Shipping destinations
Wilehaven currently ships to the United States. Available shipping options and charges are displayed at checkout before you place your order.

Delivery estimates
Delivery times depend on the product, fulfillment location, carrier, and destination. Processing time and transit time are separate. Delivery estimates are not guaranteed and may be affected by carrier delays, holidays, or other circumstances. For an estimate for a specific product, email wilehaven@gmail.com before ordering.

Order updates
Keep your order confirmation for reference. If tracking is available for your shipment, use it to follow the carrier’s delivery updates. Items in the same order may arrive in separate packages.

Shipping address
Please check your shipping address before placing an order. If you notice an error, contact wilehaven@gmail.com promptly with your order number. We cannot guarantee changes once fulfillment has started.

Delayed, missing, or damaged deliveries
Email wilehaven@gmail.com with your order number if you need help with a delayed or missing shipment. For damaged or incorrect items, please also include photos of the item and packaging. Refer to our Return and Refund Policy for return requests.

Customer support
wilehaven@gmail.com